State Farm® Insurance Agent Crystal Shelton
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Younique Whit
September 3, 2026
"If you’re looking for someone who truly cares about making sure you and your family are protected, check out Crystal Shelton State Farm Office! Crystal and Nylah are knowledgeable, professional, and always willing to help. From auto and homeowners to renters, life, students, and umbrella insurance they’ve got you covered. Definitely recommend!"
"Thank you Younique. We are proud to know our team has given you the information you need to make the best insurance decisions."
Leslie Mesa
September 3, 2026
"My experience with Mrs.Shelton's office was great! They were friendly, professional, and had no issues providing all the different information needed. Highly recommend them for their excellent customer service!"
"Thank you Leslie. We were happy to have you in the office. "
Shellian Wheeler
September 2, 2026
"It was a pleasure working with Crystal Shelton to secure auto insurance for my niece’s vehicle. She reassured me that everything would work out and that I wouldn’t have to deal with the headaches I experienced with previous insurance companies. Crystal was professional, patient, and truly phenomenal throughout the entire process. She definitely deserves a raise!"
"Shellian, Thank you so much for your incredibly kind words! It was truly a pleasure helping you and your niece with her auto insurance. I’m so glad I could make the process easier and provide the reassurance and support you deserved. Your trust and recommendation mean so much to me!"
Keyera Lyn
September 2, 2026
"Alana is a shining star on the State Farm team. I appreciate all of their assistance with getting my policies underway. I made the best decision choosing this branch."
"Keyera, thank you for the great review! I am happy to hear that Alana was so helpful and such a pleasure to work with on your policies! Thank you for choosing us!"
Chasity Fortham
September 2, 2026
"I've worked with many insurance agents and been passed around a lot. I’m so glad I met these ladies. I immediately decided to move all my insurance needs under their care. Having a real person to talk to about insurance, which I don’t understand well, makes a big difference — these ladies are good. Even if their prices aren't the lowest, they explain what I need to do to lower them in the future. I can't wait to transfer my homeowner policy."
"Thank you Chasity! We enjoyed speaking with you and helping you make the decisions that matter most to you."
Victoria Plaisir
September 2, 2026
"Had the most amazing experience with the team. Working with Daniella was comforting and I learned so much about the pros and cons of being a homeowner or renter. I also inquired about life insurance policies and left with all my questions answered."
"Victoria, thank you so much for your wonderful review! I am so glad Daniella took the time to answer your questions and make everything easy to understand. We truly appreciate your trust and are happy you had such a great experience with our team!"
Carissma Smith
September 2, 2026
"I highly recommend Crystal Shelton State Farm Insurance! When we visited the office, Alana was incredibly helpful and took the time to understand all of our insurance needs. She was knowledgeable, forthcoming, and made sure my husband and I understood our options so we could choose the best coverage for our entire family.
We we able to cover life, auto, and homeowners insurance. She was able to assist us with everything we needed. She made the entire process easy and stress-free. It’s refreshing to work with someone who genuinely cares about making sure her clients are properly protected.
I couldn’t have made a better choice! If you’re looking for a State Farm team that is professional, knowledgeable, and truly willing to go the extra mile, I highly recommend Crystal Shelton’s office and especially Alana."
"Carissma, thank you so much for your thoughtful review and recommendation! I’m so glad Alana was able to take the time to understand your family’s needs and help you with your life, auto, and homeowners coverage. I truly appreciate your trust in our team, and I’ll be sure to share your kind words with Alana!"
Destinie Little
September 2, 2026
"I called in to get some clarity on my policy since I recently switched from another provider. Elaine did an amazing job breaking everything down for me and thoroughly explaining my coverage. She was patient, knowledgeable, and made sure I understood everything before we ended the call. I truly appreciate her excellent customer service and the time she took to help me!"
"Destinie, thank you so much for your kind review! I am so glad Elaine took the time to thoroughly explain your coverage and answer all your questions. We truly appreciate your trust and are happy to have you with us!"
laquita lucas
September 2, 2026
"Spoke with Danielle today and she assisted me with changing from progressive and found me a lower rate with all the same coverage. I would recommend them to anyone"
"Iaquita, thank you for the great feedback! I am happy to hear that Danielle was so helpful with switching you to State Farm, and getting you set with a rate that best fits your budget! "
Brian Maycock
September 2, 2026
"Crystal and her team’s customer service was excellent, communication was prompt, and all of my needs were handled efficiently. Thanks for the great services!"
"Brian, thank you for the positive feedback! I am honored my team and I were able to help. We are always here when you need us!"
Ms. W
September 1, 2026
"Thanks Alana for the awesome customer service with selecting my auto insurance."
"Ms. W, thank you for the great review! I am happy Alana was so helpful with your auto insurance!"
Illka Slater
September 1, 2026
"Very Knowledgable, personable and helped me secure the right coverage! Highly Recommend!"
"Iiika, Thank you for the awesome review! I am happy we were able to get you set with the right coverage for your needs!"
Nigel Burton
September 1, 2026
"I reached out to State Farm for a car insurance quote and had the pleasure of working with Daniella. She was friendly, professional, and made the entire process incredibly easy. She took the time to go over the quote with me, explain the coverage options, and answer all of my questions without making me feel rushed.
I really appreciated how helpful and personable Daniella was. Shopping for insurance can sometimes feel like a chore, but she made the experience quick, comfortable, and stress-free. If you’re looking for someone who is knowledgeable and genuinely takes care of their customers, I definitely recommend asking for Daniella!"
"Nigel, thank you so much for your thoughtful review! I am so glad Daniella made the process easy, comfortable, and informative while taking the time to answer all your questions. We truly appreciate your recommendation and your trust in our team!"
Brandon Hochman
September 1, 2026
"Crystal and her team are not only knowledgeable l, they are efficient and friendly. What a breathe of fresh air it is to work with such a group. Thanks guys so much for saving me money on my premiums!"
"Brandon, thank you so much for your kind words! It truly means a lot to hear that you found my team knowledgeable, efficient, and friendly. I’m grateful for your trust and so glad we were able to help with your insurance needs!"
Lucianna Chase
September 1, 2026
"I had such a great experience speaking with Nylah at State Farm! I called with questions about life insurance, and she took the time to explain everything thoroughly and in a way that was easy to understand. She made sure I understood my options and helped me choose the coverage that made the most sense for my needs.
Nylah was knowledgeable, patient, and incredibly helpful throughout the entire process. She walked me through the next steps and made what could have been an overwhelming decision feel simple and straightforward. I truly appreciated the level of care and attention she provided. Excellent customer service from start to finish. Thank you, Nylah!"
"Thank you Ms. Chase. Nylah is a dedicated team member and very proud to serve our community and policyholders. We appreciate your recognition of her commitment to serve."
Townsel T.
September 1, 2026
"This agency is very knowledgeable about various types of insurance including home, and car insurance. The office space is very welcoming and the staff members are very friendly, especially Alana! I would definitely recommend them for all of your insurance needs! 🎉"
"Thank you very much for your kind words. We are proud to have curated a space that feels welcoming and a team who can help meet your insurance needs."
K Shelton
September 1, 2026
"Thanks for all your help and insight"
"Thank you for trusting us."
Aaron Johnson
September 1, 2026
"Great customer service and insurance knowledge really helpful in my community"
"We appreciate your recognition. We look forward to continuing to serve you and our community."
Daniel Tully
September 1, 2026
"Crystal is super helpful and has SO much knowledge that was extremely useful! Her office is VERY nice and her team is great, would highly recommend them for ANY questions you have!"
"Thank you Daniel. WE strive for excellence every day and with every interaction."
Brogan McLaughlin
September 1, 2026
"Crystal and her team are amazing. Would highly recommend them. They made me feel comfortable and answered all my questions in depth!"
"Thank you Brogan. We are happy to help!"
Christina Tervort
September 1, 2026
"Crystal and her team are awesome! Great service and great communication. Highly recommend"
"Thank you Christina. We are so happy to help."